COVID-19 Update:

The way we work is changing as we take necessary steps to protect ourselves and others

Read Statement

Recruiting in Manchester, Stockport, Trafford Park, Bury, Warrington and the Greater Manchester area

Ukraine

Customer Services Jobs

Customer service is one of the largest sectors in the UK. There is a constant and high demand for people to fill customer service roles up and down the country. If you have the right mindset and personality this can be a very rewarding job which is easy to pick up and excel in quickly.

Similarly to working in a call centre, there isn’t always a specific route into customer service. Training is often provided on the job which can be a benefit to those with less qualifications or experience.

Search

Job Category:

Job Type:

Location:

Date Posted:

Customer Support Assistant

Job Ref: 7392

Job Type: PERM

Location: Trafford Park

Salary: £18,222 per annum plus benefits, discounts on products, free parking

Posted: 5th July, 2022

More Info
NEW!
Technical Project Support

Job Ref: 7390

Job Type:

Location: Didsbury

Salary: £20,000 - £23,000

Posted: 30th June, 2022

More Info
NEW!
Retailer Support Administrator

Job Ref: 7381

Job Type: CONTRACT

Location: Trafford Park

Salary: £Competitive

Posted: 24th June, 2022

More Info
Customer Service Coordinator

Job Ref: 7380

Job Type: PERM

Location: Trafford Park

Salary: £30,000

Posted: 24th June, 2022

More Info
Customer Account Co-ordinator

Job Ref: 7378

Job Type: PERM

Location: Trafford Park

Salary: £Competitive

Posted: 21st June, 2022

More Info
Sales Order Processor

Job Ref: 7372

Job Type: PERM

Location: Manchester

Salary: £up to £22,000

Posted: 10th June, 2022

More Info
Sales Support Manager

Job Ref: 7370

Job Type: PERM

Location: Altrincham

Salary: £Up to £30,000 per annum plus bonus and pension

Posted: 9th June, 2022

More Info
Sales and Marketing Executive

Job Ref: 7371

Job Type: PERM

Location: Altrincham

Salary: £Up to £28,000 per annum plus bi annual bonus

Posted: 9th June, 2022

More Info
Customer Experience Analyst

Job Ref: 7369

Job Type: PERM

Location: Trafford Park

Salary: £Competitive

Posted: 9th June, 2022

More Info
Service Desk Analyst

Job Ref: 7367

Job Type: PERM

Location: Trafford Park

Salary: £20,000

Posted: 9th June, 2022

More Info
Transport Customer Service Team Leader

Job Ref: 7366

Job Type: PERM

Location: Altrincham

Salary: £25,000

Posted: 7th June, 2022

More Info
Customer Service Analyst

Job Ref: 7365

Job Type: PERM

Location: Altrincham

Salary: £18,500

Posted: 7th June, 2022

More Info
Sales Support Administrator

Job Ref: 7360

Job Type: PERM

Location: Trafford Park

Salary: £Competitive

Posted: 30th May, 2022

More Info
Trainee Business Consultant

Job Ref: 7355

Job Type: PERM

Location: Altrincham

Salary: £20,000 - £25,000

Posted: 20th May, 2022

More Info
Client Services Account Manager

Job Ref: 7255

Job Type: PERM

Location: Altrincham

Salary: £27,300 per annum exceptional benefits package, training budget, bonus

Posted: 13th May, 2022

More Info
Sales Administrator

Job Ref: 7279

Job Type: PERM

Location: Altrincham

Salary: £22,000 - £24,000

Posted: 13th May, 2022

More Info
Internal Sales No cold calling

Job Ref: 7343

Job Type: PERM

Location: Ashton under Lyne

Salary: £18,000 OTE £30,000

Posted: 11th May, 2022

More Info
Business Administrator

Job Ref: 7344

Job Type: PERM

Location: Altrincham

Salary: £22,000 - £25,000

Posted: 11th May, 2022

More Info
New Client Administrator

Job Ref: 7298

Job Type: PERM

Location: Hale

Salary: £23,000 - £25,000

Posted: 6th May, 2022

More Info
Sales Office Manager

Job Ref: 7337

Job Type: PERM

Location: Altrincham

Salary: £up to £30,000

Posted: 5th May, 2022

More Info
Service Engineer Coordinator

Job Ref: 7335

Job Type: PERM

Location: Trafford Park

Salary: £Up to £28,500 per annum plus bonus £1500

Posted: 3rd May, 2022

More Info
Customer Service Administrator

Job Ref: 7334

Job Type: PERM

Location: Irlam

Salary: £21,000

Posted: 29th April, 2022

More Info
Internal Sales Executive Account Manager

Job Ref: 7329

Job Type: PERM

Location: Altrincham

Salary: £25,000 + Bonus

Posted: 14th April, 2022

More Info
Customer Service Advisor

Job Ref: 7308

Job Type: PERM

Location: Trafford Park

Salary: £19,000 - £20,000

Posted: 17th March, 2022

More Info
Scheduler

Job Ref: 7280

Job Type: PERM

Location: Trafford Park

Salary: £24,000 + £1,500 Bonus

Posted: 9th February, 2022

More Info
Internal Sales Executive

Job Ref: 7274

Job Type: PERM

Location: Worsley

Salary: £20,000 - £25,000 + Bonus

Posted: 9th February, 2022

More Info
R&D Tax Auditor

Job Ref: 7270

Job Type: PERM

Location: Chester (Working from Home)

Salary: £20,000 - £30,000 + Bonus

Posted: 4th February, 2022

More Info
Building Supervisor

Job Ref: 7205

Job Type: PERM

Location: Altrincham

Salary: £21,000 - £22,000

Posted: 25th January, 2022

More Info
Account Manager

Job Ref: 7256

Job Type: PERM

Location: Altrincham

Salary: £22,000 Plus Bonus

Posted: 21st January, 2022

More Info
Social Care Business Manager

Job Ref: 7224

Job Type: PERM

Location: Oldham

Salary: £48,000 - £51,000

Posted: 16th December, 2021

More Info
Internal Sales Account Manager

Job Ref: 7221

Job Type: PERM

Location: Altrincham

Salary: £27,000

Posted: 6th December, 2021

More Info
Bank Processing Officer

Job Ref: 7194

Job Type: PERM

Location: Northwich

Salary: £20,000 - £22,000

Posted: 1st November, 2021

More Info
Senior Leisure Attendant – Trafford Leisure

Job Ref: Trafford Leisure

Job Type: PERM

Location: Altrincham

Salary: £17,908

Posted: 22nd October, 2021

More Info
Mortgage Underwriter

Job Ref: 6960

Job Type: PERM

Location: Altrincham

Salary: £25,000 - £30,00

Posted: 17th February, 2021

More Info
Mortgage Case Manager

Job Ref: 6959

Job Type: PERM

Location: Altrincham

Salary: £20,000 - £25,000

Posted: 16th February, 2021

More Info
Mortgage Adviser

Job Ref: 6958

Job Type: PERM

Location: Altrincham

Salary: £30,000 - £35,000

Posted: 16th February, 2021

More Info

 

With thanks to the Alexander Hancock team’s experience, we specialise highly in recruitment for Customer Service job roles within Altrincham and the North West. As customer service is at the core of any recruitment company, we believe we recruit the best customer service people for our clients. We are committed to offering the best customer service ourselves so we are determined to find the best customer service candidates too, only recruiting people that we would want working for us. This way we can guarantee they will represent your company at the highest level at all times.

 

What type of customer service role can you get?

Customer Service roles that we recruit for include:

  • Customer Service Executives
  • Key Account Handlers
  • Inbound and Outbound Sales Staff
  • Sales Order Processors
  • Customer Service Team Leaders/Managers
  • Field Sales
  • Marketing including e-commerce

The customer service sector employs over 300,000 people in the UK, providing the rest of it’s residents with the assistance and advice needed in order to buy or use and businesses’ products or services.

Skills required to enter customer service

The ideal customer service candidate will possess patience, the ability to learn quickly and strong verbal communication skills. Here are some other skills you might need to get a job in a customer service role

  • Excellent communication with different types of people over the phone, email, and face to face
  • The ability to work well in a team, as well as working alone and taking initiative
  • Looking presentable
  • Having a warm, friendly and patient personality
  • Highly organised and having the ability to prioritise tasks well
  • Being able to adapt to different situations quickly

Although it’s useful to go into the job with these skills under your belt, they are also things you have pick up if you focus and have a willingness to learn and become part of the team.

Benefits of working in customer service

It doesn’t matter if you are planning on going into customer service long term, or if you wish to take a role in customer service for a short time, there are several benefits to having the experience this type of career will allow you to develop.

  • Transferrable skills – no matter what type of customer service job you have you will pick up a lot of skills along the way which will come in handly when search and applying for future jobs.
  • Communication – you will naturally develop better and better communication skills from frequent exposure to the public and to different teams of people
  • Team spirit – similarly to skills in communication, you will find it easier to work in teams, taking on projects, splitting tasks and even taking on leadership roles when necessary, if you have worked in this type of position before
  • Promotion prospects and responsibility – if you work hard and put your mind to your job you can climb the ladder quickly and with promotion comes added regard for your ability to handle responsibility, which will become a useful skill to show in other careers

Call Alexander Hancock on 0161 929 6665 for more information about working in Customer service or apply for one of our available vacancies online.

I have been working with Natalie Alexander and her team for over 10 years and would be happy to recommend them to you because: 1. They conduct themselves in a friendly and professional manner
2. They take great care to ensure that they fully understand the brief given to them for the recruitment need and are happy to come back to you to clarify any instructions
3. Good advice is given about suitability of job description, person specifications and market salary ranges
4. Very importantly when suitable candidates have not been sourced they will keep you updated and not send unsuitable cvs. Candidates who are presented have been thoroughly screened – saving much time for our HR department.
5. Response to placing vacancies is always speedy
6. Interviews are arranged as quickly as possible with alternative dates and times suggested if necessary
7. We are delighted that they are able to match our high standards and provide candidates of a high calibre
8. Best of all – they love a challenge to find people to fill the more unusual vacancies that do not match their usual agency profile They are the experts in this field and for us it is money well spent in assisting us to find the best possible employees for our expanding and successful business.

Gail