Call Centre Jobs

Call centres date back to the 1960s but have become one of the largest employers of the 20th century. Call centres are where KPI’s, SLA’s, Call Handling rates and predictive dialer systems are the key phrases and we excel in this area.

It seems to be a well talked about fact that call centres generally have a high staff turnover rate, however, we do not. We never compromise on the level of candidates that we recruit for our clients. We only recruit highly experiences customer service people, those who will enjoy working in a call centre, handling volume calls and creating the right customer experience for our customers of our clients.

Some of the call centre vacancies we cover include:

  • Call Centre Executives
  • Call Centre Team Leaders
  • Compliance and Training staff
  • Call Centre Managers

There is no set route into this type of role, it is mainly experience that sets you as qualified to work within a call centre. Most call centres offer on-the-job training which is one of the benefits of working in the industry.

Knowledge of the Microsoft software comes as advantageous when searching for a job in the industry, along with the ability to understand and speak other languages.

Contact the team at Alexander Hancock to find out more information about the Call Centre vacancies on 0161 929 6665 or apply for one of our current vacancies below.

 

 

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Customer Service Executive

Job Ref: 6070

Job Type: PERM

Location: Northwich

Salary: £17,500 - £23,000

Posted: 15th June, 2017

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Customer Services/Call Handler

Job Ref: 5962

Job Type: PERM

Location: Altrincham

Salary: £15,500 + Bonus

Posted: 1st March, 2017

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Customer Services/Sales Advisor

Job Ref: 5961

Job Type: PERM

Location: Altrincham

Salary: £14,500 + Bonus

Posted: 1st March, 2017

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Claims Handler

Job Ref: 5819

Job Type: PERM

Location: Altrincham

Salary: £16,500

Posted: 11th November, 2016

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Temp to Perm Customer Services

Job Ref: 5853

Job Type: PERM

Location: Altrincham

Salary: £15,000 - £19,000

Posted: 2nd November, 2016

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Hi Liz, I can’t thank you enough for giving me the opportunity to get back into warehousing and distribution. I’m really looking forward to it and if I come across any employer or employee who are looking for a top notch recruiting agency, yours will be top of the list. Alan

Alan