Call Centre Jobs

Call centres date back to the 1960s but have become one of the largest employers of the 20th century. Call centres are where KPI’s, SLA’s, Call Handling rates and predictive dialer systems are the key phrases and we excel in this area.

It seems to be a well talked about fact that call centres generally have a high staff turnover rate, however, we do not. We never compromise on the level of candidates that we recruit for our clients. We only recruit highly experiences customer service people, those who will enjoy working in a call centre, handling volume calls and creating the right customer experience for our customers of our clients.

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Customer Service Executive

Job Ref: 6070

Job Type: PERM

Location: Northwich

Salary: £17,500 - £23,000

Posted: 15th June, 2017

More Info

Some of the call centre vacancies we cover include:

  • Call Centre Executives
  • Call Centre Team Leaders
  • Compliance and Training staff
  • Call Centre Managers

There is no set route into this type of role, it is mainly experience that sets you as qualified to work within a call centre. Most call centres offer on-the-job training which is one of the benefits of working in the industry.

Knowledge of the Microsoft software comes as advantageous when searching for a job in the industry, along with the ability to understand and speak other languages.

Contact the team at Alexander Hancock to find out more information about the Call Centre vacancies on 0161 929 6665 or apply for one of our current vacancies below.

 

I have been working with Natalie Alexander and her team for over 10 years and would be happy to recommend them to you because: 1. They conduct themselves in a friendly and professional manner
2. They take great care to ensure that they fully understand the brief given to them for the recruitment need and are happy to come back to you to clarify any instructions
3. Good advice is given about suitability of job description, person specifications and market salary ranges
4. Very importantly when suitable candidates have not been sourced they will keep you updated and not send unsuitable cvs. Candidates who are presented have been thoroughly screened – saving much time for our HR department.
5. Response to placing vacancies is always speedy
6. Interviews are arranged as quickly as possible with alternative dates and times suggested if necessary
7. We are delighted that they are able to match our high standards and provide candidates of a high calibre
8. Best of all – they love a challenge to find people to fill the more unusual vacancies that do not match their usual agency profile They are the experts in this field and for us it is money well spent in assisting us to find the best possible employees for our expanding and successful business.

Gail