Trainee Support Administrator job in Altrincham

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Job Ref: 6563

Job Type: PERM

Location: Altrincham

Salary: £13,000 - 15000

Date Posted: 16-01-2019

Category: Administration Office Support, Customer Services, IT/ Technology/ Digital

Alexander Hancock

Our client is looking to recruit a Trainee Support Administrator where they can train, develop and progress and individual with some work experience and a good standard of education to become a fully capable member of the support team.

Your role as Trainee Support Administrator will cover as follows and as your role progresses:

  • Full training in the use of their bespoke Software
  • Full training in the programming and processing of their software
  • Answering and taking telephone calls to support their software
  • Liaising with customers and suppliers
  • General administration and filing
  • Delivering customer service
  • Using Bespoke Software
  • Data inputting
  • Use a variety of software packages, Microsoft word, Outlook, Excel
  • Maintaining filing systems in line with organisations requirements
  • Be a flexible and supportive member of the team
  • Deal with emails
  • Order processing
  • Resolving queries and know who to ask for help

Skills required for the role of Trainee Support Adminstration

  • Excellent communication skills
  • Polite and well presented
  • Ability to work as part of a team and independently
  • Must be committed and want to learn
  • Excellent timekeeping
  • Well-mannered
  • Professionalism
  • Good numeracy skills
  • Basic knowledge of Microsoft Office and Excel spread sheets
  • Attention to detail

Qualification required: Previous work experience in a similar role is not necessary, but could be an advantage GCSE A* – C Maths, English

Working week: 40 hours based on Monday to Friday 8.00 am to 5.00 pm with an hour for lunch.

Training to be provided: Training will be provided for all new software and Hardware applications and supervision will be in place until a level of acceptable competency has been achieved. Progression in the company will be based on performance and support and training will be provided for all employees

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