Temp to Perm Customer Services job in Altrincham
Job Ref: 5853
Job Type: PERM
Salary: £15,000 - £19,000
Date Posted: 2nd November, 2016
Category: Call Centre, Customer Services
Our client is looking to recruit an experienced customer service representative who would be looking to develop their career within the Financial Services Sector.
The salary band reflects the level of experience required, so will depend on how closely your experience matches their requirements. If you have credit control/debt management or finance background then they would be happy to look at a salary of £19k, or if you have basic call centre or customer service experience then it would be closer to £15/16k but there are very good opportunities to progress and develop
This role is dealing with consumer customers who are looking for retail finance, handling queries, explaining the process and creating customer accounts.
Also managing your own customer accounts, ensuring that that payments are made, setting up direct debits
Training is offered on underwriting of finance in order to make decisions on credit to be offered
Good telephone manner is essential
Great company working with some of the UK’s leading retailers