Telesales Executive No Cold Calling job in Chorlton Cum Hardy

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Job Ref: 6485

Job Type: PERM

Location: Chorlton Cum Hardy

Salary: £18,000 plus bonus

Date Posted: 13-09-2018

Category: Sales

Alexnander Hancock

Job Description

Our client is an incredibly successful and innovative organisation who are seeking an additional member for their team.

The role is based as part of the bookings team and the successful candidate will be working from warm leads provided by the marketing department.

There is no cold calling and the business does not work on a dialler system

This is a key role in the business which effectively fuels the business and is vital to the growth of the organisation

Duties:

Make outgoing customer calls to warm leads and enquiries, to book clients in to a live diary.

To answer incoming calls to the team and deal with the customers enquiry effectively.

Achieve Telesales KPI’s.

Accurately and efficiently enter customer information into company database.

Processing card payments to secure booking.

Maintain call back schedule and ensure call backs are conducted at the allocated time.

Adhere to compliance and ensure quality standards are maintained on all calls.

Ad-hoc administration and reporting duties.

Empathies and demonstrate an understanding to clients personal circumstances.

Adhere to GDPR at all times.

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