Retail Operations Coordinator Head Office Based job in Urmston


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Job Ref: 6394

Job Type: PERM

Location: Urmston

Salary: £Competitive

Date Posted: 12th June, 2018

Category: Administrative, Temporary Roles

Job Description

Our client is looking for an a first class candidate to work at the Head Office and support their Retail Business, both their own stores and their concessions in all areas including marketing support, health and safety, re-fits , purchasing and stock management

The main purpose of Retail Operations is to assist and manage the refurbishments of stores, liaising with contractors to ensure all refurbs finished to deadline, planning refurbishments together with buying and ordering additional stock for store such as candles, toys, gifts etc that make the store more of a destination point and enhance the experience

This is a 12 month fixed term contract

This is a fantastic opportunuity for a Retail Operations Coordinator to provide Head Office support to the Retail Support Manager and Retail Managing Director, and overall retail store operation.

In return, you’ll have access to some great benefits including;

  • Being part of a great supportive team
  • Annual profit share bonus scheme
  • Onsite canteen, including Starbucks coffee
  • Fitness suite and showers
  • Company bikes for loan
  • 30 days holidays (inclusive of Bank Hols)
  • Staff Discounts
  • Free Parking
  • Leisure and Retail Discount Vouchers
  • Discounted Gym Memberships

Duties and Responsibilities for Retail Operations Coordinator:

Head Office Support

  • Support all employees on any queries they have, ensuring all queries are answered and/or rectified as smoothly and as quickly as possible
  • The liaison for all retail employees – communicating on their behalf to all other departments such as HR, Health and Safety, Warehouse, etc

3 rd Party Stock

  • Sourcing new lines for future seasons
  • Negotiating prices and payment terms
  • Range plan set up
  • Liaison with the web team on all 3 rd party products
  • Product set up on internal systems
  • Processing of daily orders, facilitating deliveries
  • Arrange required lines to be part of a new store’s range plan and associated marketing materials
  • Purchase and management of third party products on all internal systems
  • Checking off invoices

Shop Fitting and Rebrands

  • Produce and manage project plan timeline from brief to job completion
  • Obtain quotes from all suppliers
  • Communicate project plan to all relevant parties and coordinate the works where necessary
  • Complete internal paperwork (CAPEX) for work to go ahead
  • Ensure company H&S procedures are adhered to
  • Collate supplier H&S paperwork (RAMS)
  • Regularly communicate with suppliers and colleagues on any changes to project plan
  • Regularly communicate with suppliers to check project plan is on schedule
  • Follow up on any snagging issues following job completion
  • Check invoices before submitting to accounts payable

Internal Communications

  • Ensure all relevant communications are cascaded to all retail employees
  • Build and maintain successful inter-departmental relationships across different companies and brands within group

Skills and experience required:

  • Highly organised and efficient with a ‘can-do’ attitude
  • Sees tasks through to completion
  • Self-motivated and ability to work on own initiative and without supervision
  • Excellent interpersonal and communication skills
  • Enthusiastic team player and ability to work with other colleagues in a dynamic and growing business
  • Ability to work under pressure and manage multiple projects and tasks
  • Proficiency in the Microsoft Office Suite of products
  • A minimum of 3 years office/administration experience is essential, ideally in a similar role or 2 years in a retail support co-ordinator role

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