Operations Coordinator job in Wythenshawe

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Job Ref: 7206

Job Type: PERM

Location: Wythenshawe

Salary: £28,000 - 33,000

Date Posted: 16-11-2021

Category: Administration Office Support, Logistics/ Supply Chain

Alexander Hancock

Our client, operating at Manchester Airport Cargo Terminal, is looking to recruit an Operations Coordinator to take responsibility for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery.

Role and Responsibilities for the position of Operations Coordinator:

  • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world
  • Prepares documents necessary to complete export, import and customs clearance process
  • Track and trace cargo as necessary to insure proper movement and delivery
  • Proper and correct billing and cost information for accurate invoicing and job costing
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution
  • Seek the most profitable mode of shipment, yet meet customer’s requirement for the movement of freight
  • KPI adherence -DNI / LNR / Cost accuracy / ROTP
  • Ensure compliance in line with company and industry policies

Experience required for the role for the position of Operations Coordinator:

  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports
  • Must have strong verbal and written communication skills
  • The ability to work in a fast-paced environment
  • Strong organizational skills are required, due to the high volume and demands of the position
  • Strong knowledge of Microsoft word and excel

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