On Line Enquiry Handler job in Altrincham

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Job Ref: 7013

Job Type: PERM

Location: Altrincham

Salary: £20,000 + Bonus

Date Posted: 28-04-2021

Category: Customer Services, Sales

Alexander Hancock

Our client, a leading medical clinic, is looking to recruit an On Line Enquiry Handler as part of their expansion

This role is speaking to clients who have completed an online enquiry form to outline the medical services and to book appointments from them to meet with their surgeons/medical practitioners. There is NO COLD CALLING, this is purely a customer service all to give further information about the medical services offered and to book appointments

Any HEALTHCARE experience would be ideal but not essential as full training is given to someone with a very professional telephone manner

Role, Responsibilities and Skills required for the position of On Line Enquiry Handler

  • Strong communication skills to communicate confidently with new customers on a personal level and nurture existing customers by delivering outstanding customer service
  • Ensuring all enquiries are responded to in a timely manner
  • Booking appointments for the surgeons
  • A customer focused individual
  • Good organisation and interpersonal skills
  • Self-motivated and target-driven
  • Excellent communication, both verbal and written

Salary : £20,000 plus bonuses of c £8000

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