Key Accounts Coordinator job in Trafford Park


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Job Ref: 6981

Job Type: PERM

Location: Trafford Park

Salary: £Competitive

Date Posted: 16-03-2021

Category: Administration Office Support, Customer Services, Logistics/ Supply Chain, Textiles/ Fashion

Alexander Hancock

Our client is a globally recognised designer manufacturer and supplier of clothing to retailers, as well as online and via concessions and due to expansion is looking to recruit a Key Accounts Coordinator to manage major accounts for the business

It is not necessary to have come from clothing or textiles but it is essential that you understand how CRITICAL PATH/SUPPLY CHAIN Management works, so the ideal candidate will have dealt with an overseas manufacturer, placing orders, production planning timescales, organised shipments to UK, and kept the customer up to date at all stages, until product is delivered to customer or warehouse.

Also essential to the role is experience in managing your own customer base, where you are an extension of their business

Role, Responsibilities and experience for the position of Key Accounts Coordinator

  • Handle the company’s top customer base
  • Critical Path/Supply chain management through product production planning, shipment, delivery into warehouse and to meet deadlines
  • It is essential that the successful candidate is PROACTIVE, so if production delayed then find resolutions to fulfil your order demands, organising airfreight if necessary, liaising with warehouse to see where extra stock is being held, negotiate with suppliers to enable extra production etc.. come up with solutions
  • Essential to be able to build exceptional relationships not only with your customer but also internal departments
  • Must have an understanding of forward ordering as well as back order filling and current order requirements, able to juggle all this at once
  • MUST UNDERSTAND THE PRODUCT JOURNEY, what a product lifecycle is, forward and back ordering not purely order processing and can be any product that has gone through manufacturing process
  • Any knowledge of ERP systems ideal

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