IT Helpdesk Support job in Stockport

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Job Ref: 6596

Job Type: PERM

Location: Stockport

Salary: £30,000 - £35,000

Date Posted: 15-03-2019

Category: IT/ Technology/ Digital

Alexander Hancock

This truly is one of the nicest companies to work for in South Manchester and they are looking for an experienced IT support person to join their friendly team.  You will be highly-motivated, enthusiastic and proactive with prior experience in an IT support/Helpdesk style role and the ability to resolve a variety of IT issues.

Your main responsibility will be the 1st and 2nd line support of their Microsoft Dynamics AX ERP system but will also involve working with other applications/systems, undertaking analysis, diagnosis and resolution to a variety of IT issues.

Skills sought:

A team player but also someone who uses their initiative when necessary and can work on their own

High interest in IT and learning how systems/software/hardware work

Basic Networking knowledge

Good interpersonal skills and can work well with people at all levels

A self-motivated analytical thinker who is good at problem solving and identifying patterns and applying them

PC troubleshooting and technical skills including some knowledge of:- Windows operating systems, Active Directory, basic all round IT support

 

Experience and qualifications:

Ideally, you will have prior experience in an IT support/Helpdesk style role and the ability to resolve a variety of IT queries

Experience working with a major ERP system (Microsoft Dynamics AX preferred) in the wholesale distribution sector

Some experience of using Microsoft SQL Server and related technologies (advantageous)

Knowledge of the software development lifecycle

Previous support experience

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