French Speaking Sales Support Administrator job in Trafford Park

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Job Ref: 6758

Job Type: PERM

Location: Trafford Park

Salary: £18,000

Date Posted: 16-01-2020

Category: Administration Office Support, Customer Services, Languages

Alexander Hancock

Our client is looking to recruit a French Speaking Sales Support / Administrator to handle and process orders from their French speaking client base who are in the main commercial customers

Great team environment, and looking for someone who wants to become a valuable part of that team

Role and Responsibilities for the position of French Speaking Sales Support Administrator:

  • Assisting the trade sales team in handling incoming orders via the telephone and email
  • Entering orders to Sage & inhouse systems
  • Checking stock levels to ensure orders can be fulfilled (order allocations)
  • Cross checking pricing
  • Checking and updating order status’.
  • Liaising with customers to answer product enquiries.
  • Working with carriers to check order status, tracking information and proof of delivery.
  • Sending copy invoices to customers.
  • Filling out and submitting new account forms.
  • Chase customers for any outstanding and overdue invoice payments.
  • Opening new customer accounts and ensuring all information is correct.
  • Financial duties including chasing and allocating payments.

Requirements for the position of French Speaking Sales Support Administrator

  • Fluent in French and English (essential)
  • Knowledge of Sage and / or ecommerce platforms preferential
  • Very good telephone manner.
  • Confidence to talk to new and potential customers on a daily basis.
  • Competent with Microsoft package – Excel, PowerPoint, Word.

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