Export Sales Administrator job in Trafford Park


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Job Ref: 7246

Job Type: PERM

Location: Trafford Park

Salary: £Competitive

Date Posted: 13-01-2022

Category: Administration Office Support, Customer Services, Logistics/ Supply Chain, Textiles/ Fashion

Alexander Hancock

Sales Order Management for key customers, experience working with global customers, export knowledge ideal not essential, stock management, forward and back order management, exceptional office environment, Excel skills essential

Our client is looking to recruit an Export Sales Administrator to take responsibility for the management of daily activities for major customers ensuring total customer satisfaction. Providing a first class service & administrative support to sales team, export offices and international retail team

Role and Responsibilities for the position of Export Sales Administrator:

  • Manage daily activity for major customers’ orders, order input, communicating stock shortages & advising of new delivery dates. Processing orders with warehouse to ensure delivery dates are met
  • Completion of customer product information forms & ordering of accessories, hangers, labels for processing
  • Proactively manage forward orders, delay management and cancellations
  • Monthly analysis & management of customer take up of forward orders, top sellers etc
  • Contacting customers to offer stock clearances
  • Assist in the setting up new international retail stores and concessions, being a champion of all the different customer set up models on ERP system
  • Maintain customer profiles on database
  • Maintain seasonal price lists & ensure all price changes in season are updated & recorded
  • Arranging barcodes & link codes for new styles each season to be sent to customers
  • Completion of export documentation for non European countries

Experience Required for the position of Export Sales Administrator:

  • Excellent customer service experience
  • Experience of working in an international administration environment
  • Strong data input and data analysis
  • Intermediate / Advanced excel skills
  • Good communicator
  • Strong work ethic & positive ‘can do’ attitude
  • Self motivated
  • Excellent time management
  • Thrives in a fast paced work environment and able to juggle conflicting deadlines and priorities
  • Meticulous attention to detail
  • Able to forge excellent working relationships with customers, sales force and colleagues
  • Ideal if able to speak one or more European languages, but not essential

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