Customer Services/Sales Advisor job in Altrincham
Job Ref: 5961
Job Type: PERM
Salary: £14,500 + Bonus
Date Posted: 1st March, 2017
Category: Administration Office Support, Call Centre, Customer Services, Outbound Calls, Sales
Our client is looking for confident, outgoing candidates with engaging personalities and an excellent telephone manner who are keen to work in a customer focused environment.
The role does involve outbound calls but there is NO COLD CALLING.
The role is to speak to customers who have registered an interest in the business or are already existing customers together with effectively handle inbound calls.
The role is a target driven role with monthly agreed key performance indicators.
Ideally you will have had some sales experience, whether that be in retail, a call centre or any other sales environment
Duties and Responsibilities
To lead by example at all times and adhere to company standard at all times
To be organised and ensure that time management is a key focus.
To effectively handle inbound calls within a target driven environment
To make outbound calls to new and existing clients.
To promote the company and it products in a professional manner, maximising each lead to its full potential.
To impact on sales targets by utilising sales techniques such as crossing selling, asking the correct questions, objection handling, rapport building, benefit selling, features advantages and benefits.
To ensure each call is delivered within company call quality guidelines ensuring compliance and no instances of misadvising clients.
To maximise productivity targets to impact on set KPI area’s and business results
£14,500 basic with Genuine earning potential to £28,000 which is achievable