Customer Service Administrator job in Radcliffe

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Job Ref: 6763

Job Type: PERM

Location: Radcliffe

Salary: £Competitive

Date Posted: 16-01-2020

Category: Customer Services, Marketing/ Advertising/ PR

Alexander Hancock

Our client, a leading supplier to retailers, online and Amazon, is looking to recruit a Customer Services Administrator to cover a maternity contract, 9-12 months

As a Customer Services Administrator, you will be responsible for the efficient and effective running of the Customer Service administration, to ensure first class customer service and operational excellence.

Handling and processing orders from commercial customers and Amazon. Any experience of dealing with Amazon would be ideal

Role and Responsibilities of Customer Services Administrator:

  • Processing orders
  • Managing various system
  • Key Account management of dedicated customers
  • Taking customer calls/Dealing with customer queries
  • Liaising with warehouse to service customers
  • Processing credits
  • Reception duties
  • Undertaking general office duties
  • Invoicing direct containers
  • Printing invoices/credit
  • Servicing all customer needs

Hours for the position of Customer Services Administrator:

8am-5pm Monday and Tuesday

9am-5pm Wednesday and Thursday

9am-4pm Friday

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