Case Manager job in Altrincham

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Job Ref: 6356

Job Type: PERM

Location: Altrincham

Salary: £19,000 - £20,000

Date Posted: 03-05-2018

Category: Accounting/ Finance, Administration Office Support

Alexnander Hancock

Job Description

Our client is looking for a Case Manager, which is a role that would suit an individual with a good understanding of the finance sector together with having exceptional telephone based communication skills

The role involves managing client applications from receipt of contract; initial analysis of information with call to client, gathering documents from third parties, passing documents for analysis, documenting progress on case notes, fielding queries from clients, agents, solicitors and accountants.

The role would suit somebody who has the tenacity to make repeated calls to clients and third parties – generally solicitors and accountants – for retrieval of information PLUS the reliability and attention to detail of general administrative work; maintaining detailed notes, sticking to chase dates etc.

Skills essential for the position:

  • Exceptional telephone manner with the confidence to speak to a wide range of professional people
  • Strong IT skills, the company have a bespoke CRM system which the will train in but must be able to navigate around computers, edit and scan information
  • Experience of manipulation of data using CRM tools
  • First class organisational skills to handle multiple tasks and manage own work load, be able to demonstrate an organised, methodical and practical approach to their work
  • Strong interpersonal skills, and excellent written skills
  • Ability to work as part of a team and on their own initiative
  • Strong attention to detail
  • Good educational background, at least A level or equivalent standards

Excellent Package

£19k – £21k Per Annum plus up to £6k in bonuses, 9-5 Monday to Friday and 25 days holiday plus other benefits

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