Care Scheduling Assistant job in Altrincham


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Job Ref: 7203

Job Type: PERM

Location: Altrincham

Salary: £21,500 - £23,500

Date Posted: 11-11-2021

Category: Administration Office Support

Alexander Hancock

Our client is a well- established, friendly and progressive care organisation who are seeking a Care Co-ordinator (Scheduling Assistant) to join their passionate and highly successful team

If you are passionate about high quality Care in the Community and enjoy building effective and efficient schedules around clients and caregivers and be responsive to changes in schedules.

Based in their offices in Altrincham the Care Co-ordinator (scheduling) will be proud to represent them and be part of an organisation that strives to be excellent in all manners of its Care delivery.

Main Duties and Responsibilities

As a Care Co-ordinator (scheduling) you will take responsibility for the organisation of clients and Carers within the service

Populate weekly rotas

Ensure staff have appropriate travel time between visits.

Arrange introduction visits, shadowing shifts and competency assessments

Ensure client schedules are matched to their needs, with the same person and the same time each week where possible.

Liaise with clients and family members to make sure they are up to date with any changes and accommodate any special requests, appointments etc.

Maintain clear and open communication

Manage holidays

Work closely with our Care team and Training co-ordinator to ensure a smooth transition for new clients and Carers

Take part in on-call duties out of hours.

The Candidate

The successful candidate will have excellent communication skills and a positive approach to their work.

This role requires a high level of collaboration and team work, liaising with recruitment to manage staffing levels and the care team to ensure new and existing packages can be resourced.

Qualities they look for:

Engaging people person

·Positive outlook

·Excellent attention to detail

·Highly resilient

·Logical approach

·Excellent organisation and Prioritisation skills

·Team Player

·Benefits include:

Excellent Benefits


Excellent communication skills to build strong relationships

Experience of working in a scheduling role within a home care or other relevant environment such as logistics is an advantage

IT Literate with good working knowledge of MS office and CRM software and Excel

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