Billing Specialist job in Stretford

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Job Ref: 6703

Job Type: PERM

Location: Stretford

Salary: £23,000 - £28,000

Date Posted: 08-10-2019

Category: Accounting/ Finance, Administration Office Support

Alexander Hancock

Our client is looking to recruit a Billing Specialist to take responsibility for the generation of Invoices, with the ability to resolve issues where necessary whilst maintaining exceptional levels of customer service. Key to this role is a strong attention to detail, ability to maintain the highest levels of accuracy.

Exceptional communication skills, to deal with both internal and external customers, Advanced Excel including V Lookups and Pivot Tables and a background in accounts are absolute prerequisites for this position. A Billing and Invoicing Background is ideal

Key Responsibilities for the position of Billing Specialist:

  • To ensure accurate and timely billing of key customers on a monthly and quarterly frequency to meet contractual policies
  • To set up and maintain new contracts within the system
  • To handle and resolve billing disputes that arise and work closely with the sales and Customer service teams
  • To liaise with clients to gain information in order to ensure billing information is correct
  • Working with management to produce monthly and quarterly accrual for non or incorrectly billed items
  • Ensure that all internal and external customer relationships are maintained to highest level at all times
  • Produce reports and analysis to allow management to monitor service revenue performance, and customer trends etc
  • Checking third party invoices and making payments to these suppliers

Person specification for the position of Billing Specialist

Essential skills:

  • Excellent working knowledge of Excel (advanced Level) and Microsoft office suite (look up formula/pivot tables a pre requisite)
  • Problem solving mentality with a right first time attitude
  • An ability to demonstrate good time management skills
  • Comfortable working as part of a team in a high volume environment
  • Experience of working within an accounts environment

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