Our client, operating in the finance sector, is looking to recruit an Experienced Administrator to support their team and Directors

Purpose of The Role

The role requires an experienced administrator who has previous experience working on the phone dealing with Company Owners, Directors and Accountants so a professional telephone manner is essential

Core to the position is to liaise with clients who have been onboarded by the Directors and chase up all the relevant signed documents in order for the company to move forward and handle their Tax Claims

Emphasis of the role will be on delivering first-class telephone administrative support by excellent follow up and building rapport and trust with our Clients.

Full training is given in the technical aspects of the position

Role and Responsibilities for the position of Administrator:

• Chasing up Client documents required for filing claims and recording current status on their CRM system
• Management of the inhouse CRM system;
• Help receive and process new enquiries by email or telephone;
• Help manage diaries and meeting bookings;
• Updating template documents for client contacts -i.e. emails and general correspondence;
• Monitor current client status files;
• Offer ongoing administration support to internal team and Directors;
• Timely and accurate allocation / filing of customer documentation and records;
• Timely filing and organisation of archive information;
• Additional ad hoc tasks as per business requirements.

Salary is £18,000 to start but will rise to £20,000 following successful completion of probation period