Administration Support Executive job in Altrincham

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Job Ref: 6780

Job Type: PERM

Location: Altrincham

Salary: £16,000 - £18,000

Date Posted: 31-01-2020

Category: Administration Office Support, Customer Services

Alexander Hancock

Our client is looking for an Administration Support Executive to join a rapidly expanding business. The key to this position of Administration Support Executive is to ensure the client experience is the best it can be whilst at the same time contributing to the improvement and development of internal processes.

This is a busy and varied role which includes building relationships with internal and external customers, taking ownership, providing comprehensive administrative support and being proactive with your workload.

Role and Responsibilities for the position of Administration Support Executive:

  • Administration processing new business
  • Be a key point of contact for clients regarding new business administration
  • Maintaining client records
  • Answering, screening and forwarding any incoming phone calls and ensuring an accurate message is conveyed to internal staff
  • Maintain building security by following procedures and controlling building access via the reception desk and monitoring the visitor logbook
  • Serving visitors by greeting, welcoming, directing and announcing them appropriately
  • Manage contract agreements and contract life-cycles
  • Administer the company incentive scheme
  • Receive and sort daily mail/deliveries/couriers
  • Manage the business meeting room calendars including scheduling meetings/appointments when requested
  • Prepare and maintain meeting rooms

Attributes required for the position of Administration Support Executive

  • Flexible and open to alternative approaches to solving problems
  • Excellent time management skills
  • Friendly telephone manner
  • High attention to detail and problem-solving skills
  • Self-motivated and positive attitude
  • Confident and professional
  • Hard-working and committed to the role and the organisation
  • High level of integrity and regard for confidentiality
  • Professional appearance
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organise, multi task, prioritize and work under pressure
  • Excellent written and verbal communication skills
  • IT skills – including Word, Excel and Outlook
  • Good team working skills

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