Account Manager job in Bury

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Job Ref: 6540

Job Type: PERM

Location: Bury

Salary: £Competitive

Date Posted: 29-11-2018

Category: Customer Services, Textiles/ Fashion

Alexnander Hancock

Our client, that supplies many of leading High Street Retailers with household textiles and soft furnishings, and is looking to recruit an Account Manager to take responsibility for Key Account Customers , building and maintaining exceptional relationships with these customers, ensuring their continued satisfaction with products and service levels.

Experience of textile industry is essential for this position

Role and Responsibilities for the role of Account Manager:

  • Support buying and design team in development of new product ranges for your customer base which involves having an indepth understanding of your customer requirements
  • Handling all requests and enquiries from your customer base in a timely and accurate manner
  • Building strong relationships with your customer through regular meetings and communication
  • Ensuring customer is aware of all product specifications and pricing details
  • Maintain Critical Path to ensure ” on time in full” deliveries to the customer
  • Develop an understanding of product ranges and the household textiles market generally including competitor analysis
  • Gap analysis for key customers
  • Liaise with internal departments to ensure that product specifications meet customer briefs

Experience and Skills required for the role of Account Manager:

  • Experience of dealing with textiles products
  • Demonstrable experience in a similar role is essential
  • Ability to manage your time effectively, be highly organised and work to tight deadlines
  • Have exceptional communication skills both written and verbal
  • Strong presentation and negotiation skills
  • Be articulate, creative and customer focused
  • Be highly professional at all times
  • Strong IT skills

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